Contact support
Email is the fastest way to reach us. Include the app name, device model, and iOS/macOS version when reporting an issue.
support@byrneouttech.comWe aim to respond within 1–2 business days. General inquiries: info@byrneouttech.com.
App support
Classic Solitaire
Klondike solitaire for iPhone and iPad. No ads, no tracking.
View app page →ShowLedger — Classic
Mac app for lighting worksheets and production paperwork.
View app page →Simple sACN Viewer
Receive-only sACN / E1.31 universe monitor for iPhone, iPad, and Mac.
App support page →Simple sACN Viewer — quick start
Getting started
Join the same Wi‑Fi or Ethernet network as your lighting console or node (not cellular or guest Wi‑Fi with client isolation). Allow Local Network access when asked. Set the universe to match the stream you want to inspect. When packets arrive, status should show LIVE with source name, priority, and packet rate. Use the in-app User Guide (Help) for controls and troubleshooting; on Mac, open Help → Simple sACN Viewer Help.
Status stays on NO DATA
Confirm Local Network permission is enabled, universe and VLAN match the source, and try Demo Mode — if the grid animates, the display is fine and the issue is network or permission. On Mac with multiple NICs, pick the lighting interface explicitly. Open Network Diagnostics in the More menu for receive counters.
Simulator / multicast
The iOS Simulator cannot receive real multicast. Use Demo Mode there, or run on a physical device. Signed iOS builds also need Apple’s multicast networking entitlement for on-device reception.
Frequently asked questions
How do I restore a purchase or reinstall an app?
Purchases are managed by your Apple ID. On the App Store, open your account → Purchased, or re-download the app. Local data is stored on the device and may need to be restored from an iCloud or computer backup if you lost the device.
Do your apps collect my data?
Classic Solitaire, ShowLedger — Classic, and Simple sACN Viewer are designed to keep data on your device. Simple sACN Viewer does not upload lighting data and has no analytics or accounts. See our Privacy Policy for full details.
Which platforms are supported?
Classic Solitaire targets iPhone and iPad. ShowLedger — Classic targets Mac. Simple sACN Viewer targets iPhone, iPad, and Mac. Check each product page and App Store listing for the current OS requirements.
How do I request a feature or report a bug?
Email support@byrneouttech.com with as much detail as possible. For Simple sACN Viewer, include whether you are using Demo Mode or live sACN. We read every message.
Do you build apps for other companies?
No. Byrneout Technologies LLC creates and publishes its own apps. We do not offer outside client design or development services.